We collect information you provide directly to us when you create an account, contact us, or use our services. This includes your name, email address, phone number, and financial information necessary for investment services.

Personal Information

• Contact details including name, address, email, and phone number
• Financial information such as income, investment goals, and risk tolerance
• Identity verification documents as required by Belgian financial regulations
• Communication preferences and service selections

Technical Information

We automatically collect certain technical data when you visit our website, including your IP address, browser type, device information, and how you interact with our site. This helps us improve our services and ensure security.

Your information helps us provide personalized investment guidance and comply with financial regulations. We use data to understand your family's financial goals and suggest appropriate investment strategies.

• Providing investment advice and portfolio management services
• Communicating about your account and our services
• Complying with Belgian and EU financial regulations
• Improving our website and service offerings
• Preventing fraud and ensuring account security
• Sending educational content about family investing strategies

We don't sell your personal information to third parties. We only share your data when necessary to provide our services or comply with legal requirements.

Service Providers

We work with trusted partners who help us operate our business, including technology providers, financial institutions, and professional service firms. These partners are contractually required to protect your information and use it only for authorized purposes.

Legal Requirements

We may disclose your information when required by Belgian law, EU regulations, or legal proceedings. This includes sharing information with financial regulators, tax authorities, or law enforcement when legally obligated.

Business Transfers

If Omital undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We'll notify you of any such changes and your options regarding your data.

As a resident of Belgium and the European Union, you have specific rights regarding your personal data under the General Data Protection Regulation.

• Right to access your personal data and receive a copy
• Right to correct inaccurate or incomplete information
• Right to request deletion of your personal data
• Right to restrict processing of your information
• Right to data portability and transfer to another service
• Right to object to processing for certain purposes
• Right to withdraw consent where processing is based on consent

We implement robust security measures to protect your personal and financial information from unauthorized access, alteration, disclosure, or destruction.

Technical Safeguards

• Encryption of data both in transit and at rest
• Secure servers with regular security updates
• Multi-factor authentication for account access
• Regular security audits and penetration testing
• Employee training on data protection practices

Access Controls

We limit access to your personal information to employees and partners who need it to perform their job functions. All personnel with access to your data are bound by confidentiality agreements and receive regular privacy training.

We retain your personal information only as long as necessary to provide our services and comply with legal obligations under Belgian and EU law.

Retention Periods

• Account information: Retained while your account is active plus 7 years after closure
• Financial transaction records: 10 years as required by Belgian financial regulations
• Marketing communications: Until you unsubscribe or request deletion
• Website analytics data: 26 months from collection date
• Identity verification documents: 5 years from account closure

After these retention periods, we securely delete or anonymize your information unless we're required to keep it longer by law. You can request earlier deletion of certain information by contacting us directly.

While we primarily process your data within the European Union, some of our service providers may be located outside the EU. When we transfer your data internationally, we ensure appropriate safeguards are in place.

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions for countries with sufficient data protection
• Binding corporate rules for multinational service providers
• Certification schemes and codes of conduct where applicable

We regularly review these arrangements to ensure your data receives the same level of protection as it would within Belgium and the EU.

Our website uses cookies and similar technologies to enhance your experience and help us understand how you use our services.

Types of Cookies We Use

• Essential cookies: Required for basic website functionality
• Performance cookies: Help us analyze site usage and improve performance
• Functional cookies: Remember your preferences and settings
• Analytics cookies: Provide insights into user behavior and site effectiveness

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit your ability to use some features of our website.

While we provide family investing services, our website and direct services are intended for adults. We don't knowingly collect personal information from children under 16 without parental consent.

If we learn that we've collected information from a child under 16 without proper consent, we'll take steps to delete that information promptly. Parents or guardians who believe we may have collected information from their child can contact us immediately.

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We'll notify you of significant changes through email or a prominent notice on our website.

We encourage you to review this policy regularly to stay informed about how we protect your information. The "last updated" date at the top of this policy indicates when the most recent changes were made.

If we make material changes that affect how we use your existing personal information, we'll obtain your consent where required by applicable law before implementing those changes.